Call Poison Control 1-800-222-1222 if your child:
- ate or drank something he/she shouldn’t
- ate or drank a known poison
Call 911 Emergency Medical Service if your child is:
- not breathing (blue or gray in color)
- having a seizure
- bleeding profusely
- having a severe allergic reaction
The ER doctor will call your PCP.
Call us during regular working hours (972-618-3547) if you
- need a prescription refilled
- need an appointment to be seen by the doctor
- have any administrative activity (doctor’ note, transfer of records, employment etc)
- have any non-urgent questions that you may have
Check out the “RESOURCES” page for all non urgent questions
- Check our website (www.txnaturalpediatrics.com/resources/). It has tons of good resources and information. OR
- E-mail the doctor at firstname.lastname@example.org
Call our After Hours Care for Urgent but Non-emergency Medical Situations (855-456-6976) :
If it is not an emergency, we kindly ask that you allow the physician to remain available for children who need the doctor’s immediate attention. The following symptoms will help you make that decision.
- Serious injury from a fall or other type of accident
- Acting strangely or becoming more withdrawn and less alert
- Trouble with breathing
- Bleeding that does not stop
- Skin or lips that look blue or purple (or gray for darker-skinned children)
- Rhythmical jerking and loss of consciousness (a seizure)
- Very loose or knocked-out teeth, or other major mouth or facial injuries
- Increasing or severe persistent pain
- Persistent pain in the right lower section of the abdomen
- A cut or burn that is large or deep
- A head injury involving loss of consciousness, confusion, a bad headache, or vomiting several times
- Decreasing responsiveness when you talk to your child
- Fever greater than 100.4 degrees rectally in a child less than 2 months of age
Please have the following information available when you call after hours:
- The names and dosages of any medications your child is taking
- Your 24 hour pharmacy number
- If you suspect your child has a fever, take his temperature before you call.
- Paper and pen to write down any instructions you may receive.
- Have your child nearby in case you need to see something about his/her condition.
Alternatively, use the URGENT (non-emergency) MEDICAL CONDITION Line from the Insurance Companies
Your insurance company prefers that you call their helpline first.
- Aetna: 1-800-556-1555
- Amerigroup: 1-800-600-4441 option 7
- Molina: 1-866-449-6849 option 2, option 2
- Parkland: 1-888-667-7890
- United Healthcare: 1-800-237-4936
Our mission is to keep your kids healthy and out of hospitals.